Privacy Policy – Updated January 28th, 2025
What we do at GoChallenge
At GoChallenge, we believe that movement is the catalyst for something bigger—a revolution in how we work, connect, and thrive together. The modern workplace has lost its spark of connection, creativity, and health, as long hours of sitting and the isolation of hybrid work have become the norm. We’re here to change that.
Our mission is bold yet simple: to revolutionize the workplace by making movement an integral part of every workday. Movement is more than just exercise—it’s a vehicle for connection, collaboration, and building a positive, healthy workplace culture.
Who we are:
GoChallenge Ltd. (registration number 701174)
Contact details: GoChallenge Ltd. Asgard, Knockhouse, Woodstown, Co. Waterford, Ireland.
Email: info@gochallenge.com
This privacy policy tells you what to expect when we collect personal information from you. It also explains how we will store, handle and keep your personal information safe. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
- Types of Personal and Sensitive Data Collected
GoChallenge may access and collect the following types of personal and sensitive user data:
- Personal Information: Name, email address, contact information (provided during account registration).
- Health and Activity Data: Manually entered health metrics or data accessed from third-party fitness devices or apps (e.g., wearable activity trackers). To the extent that information we collect includes health data or other types of special category personal data, we will request your explicit consent before processing this data. GoChallenge requires access to participants distance data from third party sources, such as wearables and fitness apps to enable our service to work. Your fitness tracking device or mobile smartphone collects data to estimate a variety of metrics like your steps, distance traveled and active minutes moved. Not every device tracks every one of these metrics. The data collected varies depending on the device you use. When you pair your device to your GoChallenge account, you grant us access to your exercise or activity data from that device service. You can use your account settings and tools to withdraw this consent at any time by stopping use of a feature, removing our access to a third-party service, unpairing your device, or deleting your data or your account. This consent is obtained separately when you take specific actions that allow us to access such data. For example, this might occur when you manually input health or activity information into the GoChallenge App or grant us access to data from third-party sources, such as wearables or fitness apps. We are committed to safeguarding your personal data. We do not share, disclose, or use any personal data, including health data, with third parties. All data is used exclusively to facilitate and enhance your experience with the GoChallenge App.
- Device Information: Non-identifiable data such as device type, operating system, and app usage statistics for performance monitoring and improvement.
- Account Information
You provide us with information when you create an account such as your name, email, username, and password. This information is required for account creation. You may also share a profile photo and your activity preferences. - Additional Information
When you use our Service and interact with certain features, you may choose to provide us with additional information such as chats, messages on group threads or discussion boards, comments, likes, and logs for things like your mood, food, or other specified habits.
If you contact us or participate in a survey, contest or promotion, we gather the information you provide such as name, contact info, organization or company name. This data is retained only as long as necessary to fulfill the purpose for which it was collected or as required by law.
GoChallenge’s use and transfer of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. More information about this can be found at: https://developers.google.com/terms/api-services-user-data-policy
GoChallenge’s use and transfer of information received from Apple APIs will adhere to Apple’s User Privacy and data use. More information about this can be found at: https://developer.apple.com/app-store/user-privacy-and-data-use/
GoChallenge’s use and transfer of information received from Fitbit APIs will adhere to Fitbit’s User Privacy and data use. More information about this can be found at: https://dev.fitbit.com/legal/fitbit-user-data-and-developer-
- Location Information
We collect your timezone. This is either gathered from your mobile device, your connected fitness device or is manually set by you. We use timezone to allow challenges to start and end locally at the same time for everyone participating in the challenge. You can change your timezone at any time in your profile settings. - Usage information
When you access or use our Services, we retain certain usage data. This includes information about your interaction with our Services such as how long you’re in our app or what you’re viewing in our app. We also collect data about the devices and computers you use to access our Services, including IP addresses, browser type, language, operating system, fitness device type or mobile device information, the referring web page and pages visited. - How we use information Provide and maintain our services
We use things like your activity information, username, and location to run things like challenges, groups and other core services listed in our Terms & Services. This includes things like scoring your activity in a challenge, populating your dashboard and personal trends, enabling our community features, and providing you with support. - Develop and improve our services
By using our product, you’re constantly helping us to improve! We take a look at what is resonating with most of our users to ensure we can continue to create useful features that you love. We’re always looking to make our existing features better and how you interact with our product helps us decide what improvements should be made. - Communicate with you
We use your information to communicate important service, account or support updates. This allows us to provide relevant information about our product and to respond to you when you contact us. You can always turn off your marketing preferences by unsubscribing at the bottom of emails and by adjusting your app notifications in your profile settings. Keep our services safe and secure.
It’s important that you’re always safe and secure when using our services. We use some of your information to ensure we are only allowing secure usage by authenticating your account details, protecting against fraud and abuse and enforcing our terms and policies. How we share information When you agree or ask us to share
If you choose to participate in a challenge, information like your profile photo, posted messages, total steps in the challenge, personal statistics, and achievements will be visible to all other challenge participants.
If you sign up for our service through an employer or organization, remember that their use of your information will be governed by their privacy policies and terms. You can revoke your consent to share with organizational or employee wellness programs by deleting your personal account or asking your administrator to remove you from the organization account.
GoChallenge does not control the way our organizational clients or admins use our tool. They control the configuration of groups, challenges, content, and communications associated with hosting a wellness program.
Corporate Events
If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by GoChallenge. If this does occur, you will be notified of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.
Compelled Disclosure
We reserve the right to use or disclose your personal information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
We never sell personal information. We will not sell, rent, transfer, or disclose your personal information to advertisers or other third parties for direct marketing purposes.
Cookies and similar technologies
We use cookies or similar technologies (such as web beacons) to analyze trends, administer our services, track users’ movements around the website and app, and to gather demographic information about our user base as a whole. View our full list of cookie technologies below.
| Google Analytics | Provides visitor behaviors and actions which allows us to understand how these visitors are interacting with the site, which allows us to communicate appropriately with them, both online and offline. |
| Stripe | Allows us to accept payments for users who choose to upgrade our various services. |
| Branch | Allows us to provide universal links to our website and mobile applications. |
| CloudFlare | To serve static content securely from Cloudflare’s global CDN network |
| Intercom | Tool used for us to provide customer support to our users on the mobile app and website |
| TrackJS | Allow us to track errors across the mobile and web application |
| Embedly | Tool that allows us to extract information such as images and text from links on the mobile app and website |
| FilePicker.io | Allow us to offer our customers ability to upload photo files to the website |
| mstraefik | Used to direct internet traffic into our system for load balancing |
How you control your information
Our goal is to make control over your information simple. You can easily edit your information in your profile:
- Update your name, email, username, and timezone.
- Completely delete your account at any time. GoChallenge will delete all your information within 30 days. For client challenges, your challenge admin has access to the same information you share with GoChallenge. You can opt out of this information being shared at any time by asking to be removed from their group. If you’re participating as part of an organizational client who chooses to end their service with us, we will delete your data within 30 days of the client service termination.
How you can learn more If you have any specific questions about your data privacy please contact our Data Privacy Officer (DPO) at info@gochallenge.com Back to www.gochallenge.com